Reconnect your other devices, including the mouse. If the Windows Start menu does not open, the keyboard might be bad. Connect the keyboard to another computer to see if it is bad.
Replace the keyboard if it does not work wtih another computer. If the keyboard works on another computer, shut down your computer and continue using these steps:. Turn on the computer and immediately begin pressing the F8 key repeatedly until an Advanced Boot Options screen appears. Select Safe Mode , and press Enter. If a logon page opens, log on to your computer using a user account that has administrator rights.
If you don't know your password, press Enter. Click Start , type device manager into the Start Search field, and press Enter. Click View and select Show Hidden Devices. Figure : Show hidden devices. Figure : Uninstall button. Continue removing device names in the keyboard category until all device names have been uninstalled.
The keyboard should now work correctly. If the keyboard still fails, reinstall and update the keyboard software. Reinstalling and Updating the keyboard software HP and Compaq keyboards use special software kbd.
This software provides extra functionality for the extra multimedia keys, Internet keys, and the volume control on some keyboards. Step 1: Restore the original keyboard drivers Use one of the following methods to restore the original keyboard drivers. Use Recovery Manager to restore the original keyboard drivers. Download the original keyboard drivers from the HP Web site. Figure : Welcome to the Recovery Manager screen. Then click Next.
On the Driver Reinstaller screen, click Yes. In the list of factory-installed drivers, click the Keyboard driver to select it. Figure : Select a driver to reinstall screen. When the driver is finished installing, the Reinstallation is complete screen is displayed.
After the computer restarts, continue to Step 2 to see whether an update for the keyboard driver is available from the HP Web site. Download the original keyboard drivers from the HP Web site Use the following steps to download the original keyboard drivers from the HP Web site.
Go to the HP Software download page. If you are presented with a page to enter your model number, enter your model number. For example, Pavilion pf or Touch uk. Select the keyboard update.
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Level 1. Message 1 of HP Recommended. Tags 2. Tags: Archived. Level 7. Message 2 of Remove the power cord from the back of the unit and then hold in the power button for 10 seconds. The opinions expressed above are the personal opinions of myself, not of HP. Was this reply helpful? Yes No. Level 3. Message 3 of Unfortunately I think you're screwed!
Hope you'll have more luck than I, but I doubt it. Sincerely frustrated, Djeust. Message 4 of My PC has recently been able to turn on and I've kept it on Sometimes I can shut it off but I'm afraid that if I do it won't turn back on for me I've come to the conclusion that the power button is bad I also recently had a problem where a file was missing for no reason and am now trying to restore my PC I had to do a System Recovery and I'm now re-installing just about everything I don't know if any of this can help you and I'm sorry for your PC issues Thanks for the feedback!!
Message 5 of Ain't we having fun with or PC's. I just wish that mine would turn on once so I could backup my most recent work. Message 6 of Have you tried unplugging the until and holding the power button for at least 10 seconds?
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