They did it to me as well, without using a pin. The cell phone companies al pretend that this is not an issue. It is! It ruined my life for at least 3 weeks while I went around plugging holes.
They got into everything using my sim: email, bank account, credit card even the credit card processing for my business. There are several ways to get around it. Just do a youtube search on sim card hijacking. I'm surprised, appalled actually that there is no recourse with the phone provider who violated the customers privacy by establishing ownership of the account.
So they're victimized twice. The provider should be required to restore the customer to pre-theft status if the provider is the entity who allowed this travesty. Also, when making purchases online, NEVER have your payment information linked to automatically make a purchase. I've been making that mistake. No problems so far, but your advice will save me frustration, time and money. Thank you. In other words, that you actually have to fully log in every time.
May be time consuming, but the alternative to "identity theft" is far, far more time consuming. Someone is buying this BS. The sites have to store the password, generally in encrypted form, so they are not easily used by hackers without some sort of decryption.
If you mean the checkbox that says remember login info, that's saved on the local computer. Password managers are very helpful for keeping track of passwords, especially complex passwords that are hard to guess and make no sense.
I can completely see this happening These people have no conscience, and often times they will find a decoy, maybe even their next victim, who will pretend to be you and bingo they now have a new credit card mailed to a p. But you say "Wait! It is scary how easily that person, we thought loved us, can destroy our lives. Please I implore you, do not fall victim! Trying to get your life back can take years, more money, and will add stress and heartache, and can prevent you from doing the things you want to do, when you want to do them.
All of this is preventable, and only you can do it. Now, to the finger pointers trying to blame the cell providers, it is not their fault you allowed someone access to your personal information. Cell providers have a protocol they MUST follow, and the only way to be granted access to your cell number is having all the right information and access to your email account s etc. Once the hoops have been jumped through the hand full or 2 of personal questions i. We all have to learn to be on the defense when it comes to identity theft.
I lived in my perfect little bubble for years, fooling myself into thinking I was safe, and that things like identity theft would never happen to me. Don't be me, this can happen to you or anyone you know or love.
Be vigilant when it comes to your personal information. This is how I choose to be in control of my personal information, and I will NEVER let anyone be in or around me when I am speaking to someone requiring me to verbally divulge the information to access my account.
There is a slogan from a commercial which began sometime in the 's, where Smokey the Bear says, "Only you can prevent forest fires. Don't be afraid to pass along information. I am not an overly "Notorious" texter, tweeter, emailer, facebooker, instagramer, etcer. Many of those "er's" I am not even a member of and probably never will be, but you can be certain, when the FTC sends me a heads-up email, I will definitely pass along the information to my loved ones.
You're a blessing in disguise. Thank you for informing us of the evil in the world when we cant see because were blindfolded with trying to be an understanding newlywed and ignoring the obvious just so one day can be good. How do I create MFA if the website doesn't offer that as an option?
I am dissatisfied with security questions because there are databases with answers to questions that I've seen vendors use. Just tell the wireless providers to tell their customers to come in and change this info and bring the old phone, new phone and ID. Problem solved. Since customer service from mobile phone companies is so typically poor, it's easy to imagine them falling for things like this. I use a PIN and my fingerprint as a backup in case I forget my pin. It saves me time and remembering passwords as well as adding a level of security.
Hi, I was recently hacked SIM swap and my cryptocurrency exchange was robbed. Is there anything I should do or need to know to deal with this situation? Please help. It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. For more information on how the FTC handles information that we collect, please read our privacy policy.
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Get Email Updates. Federal Trade Commission Consumer Information. Search form Search. Share this page Facebook Twitter Linked-In. October 23, by Alvaro Puig. These could be phishing attempts by scammers looking to get personal information to access your cellular, bank, credit or other accounts. If you get a request for your account or personal information, contact the company using a phone number or website you know is real.
Limit the personal information you share online. If possible, avoid posting your full name, address, or phone number on public sites. An identity thief could find that information and use it to answer the security questions required to verify your identity and log in to your accounts. Set up a PIN or password on your cellular account. This could help protect your account from unauthorized changes. Consider using stronger authentication on accounts with sensitive personal or financial information.
After you re-gain access to your phone number, change your account passwords. Check your credit card, bank, and other financial accounts for unauthorized charges or changes. If you see any, report them to the company or institution. Blog Topics:. Comments Ms. Gray October 23, reply. This is another reason why landlines shouldn't be discontinued. No account yet? Create an account. Edit this Article. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy.
Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article Steps. Related Articles. Article Summary. This is a special code connected to your phone, typically printed and clearly labeled on the packaging.
Turn off your phone or tablet. If you've already inserted the new SIM into your device, you can skip to step 6. Transfer a phone number from another provider optional. If you're not transferring a phone number from another mobile provider e. Enter the phone number you want to transfer and the billing ZIP code.
Click Continue. Provide the requested information and follow the on-screen instructions to activate your card. Insert the SIM card. Turn on your phone and make a test call. You should also try using the mobile internet service without Wi-Fi enabled. If you are able to do these things, your SIM card is active, and you can start setting up your voicemail. If not, continue with this method. This opens the SIM card activation site. The site will check your information and display instructions for your service and device.
Follow the on-screen instructions to activate the card. Once the SIM is active, you'll be able to place phone calls and use the internet. If you're in the US, dial If you're outside of the US, dial What do I do when the phone I own was in a different state when it was owned by someone else? The state it was activated in doesn't matter unless it was in a different country.
The cellular carrier is the only one that can unlock it for use on another carrier. Contact the cellular carrier for more info on how to activate on its network, or submit a request to unlock it for use on another cellular network.
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